Welcome to the Starays online store! Below are answers to some frequently asked questions that we hope will help you better understand our services.

Q: What kind of online store is Starays?
A: Starays is an online store specializing in women's clothing. We offer a wide range of styles of women's clothing, mainly selling dresses, gowns and other women's clothing, aiming to create a personalized and stylish women's wear.

Q: How do I purchase Starays products?
A: Buying Starays products is easy. You can browse our website, select your favorite items, and add them to your shopping cart. Once payment is complete, we will arrange for the item to be shipped as soon as possible and provide you with the appropriate logistics information.

Q: Where can I purchase Starays products?
A: Starays products are shipped worldwide. Wherever you are in the world, you can select and purchase our products if you have access to our website. We are committed to providing quality women's clothing products and services to our customers around the world.

Q: How do I pay for my order?
A: Starays supports a variety of payment methods, including credit cards, debit cards, and PayPal. During the checkout process, you can choose the payment method that best suits your needs. Our payment system is securely encrypted to protect your personal and payment information.

Q: Do you offer international shipping? How is the shipping cost calculated?
A: Yes, we offer international shipping services. Our products can be shipped to all over the world, orders under $69.99 are only charged a shipping fee of $6.89, orders over $69.99 are shipped free of charge, except for special regions such as South America where customs duties are required to be paid, no additional taxes will be charged. During the checkout process, we will display the appropriate shipping information for you to confirm.

Q: Can I return an item if I am not satisfied with the item I received?
A: Yes, we accept return requests that comply with our return policy. If you have any quality issues or are not satisfied with the merchandise you received, please contact us within one week of receiving the merchandise and provide us with the relevant order and merchandise information. We will do our best to resolve the issue and provide you with a satisfactory solution.

Q: How do I contact the Starays customer service team?
A: You can contact our customer service team in the following ways:
E-mail: support@Starays.com   

If you have any additional questions or need further assistance, please feel free to contact our customer service team. Thank you again for choosing Starays Store!